Account Problems

Account Support, Billing Support, and Cancellation

If you are having problems with your username and password, accessing your account, membership issues, or billing questions, you can phone toll free (in the U.S.) at 866-307-4528. For callers outside the USA, call 702-749-4453. If you would prefer to contact Accounts & Billing via e-mail, please use the contact form below, or e-mail to petracs@rocketgate.com.

It’s easy to cancel your account. Just e-mail using the contact form below, or call using the phone numbers above. Your cancellation will be processed within 24 hours. Your account will remain active until the month runs out. So you can keep coming back. Maybe I can change your mind and you’ll decide to stay. 😉